Profile settings
Profile settings are for your personal account details such as name and profile image. These appear in account-level parts of the app.
Workspace settings
Workspace settings are for business identity and workspace-level configuration such as branding, connected accounts, and CRM handoff behavior.
Use workspace settings when you are updating something that should apply to the business context rather than just your personal profile.
Images and branding
A profile image helps personalize your account, while workspace images and logos help the business stay recognizable across previews and operational views.
Keep these updated before major campaign activity so previews and settings reflect the current business identity.
Billing and account housekeeping
If billing or account access needs attention, keep those requests clearly separated from campaign troubleshooting when opening a support ticket. That helps the SideKick team route the request faster.